This is a question we get all the time. Why should I pay you to provide guest support for my guests? After all, most people don’t have any trouble connecting to the internet now days.
The answer is very simple; you aren’t just paying for phone support, you are hiring a full time IT staff to make sure you have a strong network that is secure, and also compliant with any brand standards.
e-Comm has customers in every major brand. And with each brand comes certain conditions that must be met, and practices that must be followed. This is done to ensure their customers have a consistent experience across all of their properties. We keep an updated database of each brand standard, and work with you to ensure your property is compliant.
A small sample of brands we currently support
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